Outbound SMS can be an important messaging option in your toolbox. These days, 95% of Americans own cell phones, and text messages have higher open rates and are opened more immediately than email. Consider using text messages as a complement to your email and social media strategy to spread the word and call stakeholders to action.
Hover over the Communications area of the platform and click on Outbound SMS Dashboard.
Click the green Create Outbound Text button and give your text message a name. You’ll then be prompted to select recipients.
Your default send group will be All Mobile Opted-In Stakeholders, but you can segment your list to target your text messages. See: Creating a saved search. Then, upload any images you want to include with your text message, and add your text (up to a limit of 140 characters).
The cell phone image on the left will preview your text in real time as you draft it. Then click Save & Review, make sure you’ve selected the correct recipients, and you’ll be able to send.
Each message you send will count as 1 text credit per recipient. Refer to your SparkInfluence contract for your initial text credit allotment. Email support@sparkinfluence.net with any questions or to purchase additional text credits.